How to use Zapptax
Most frequent questions
By Sandrine1 author16 articles
- 1. What is tax-free shopping?
- 2. Meet Zapptax!
- 3. How does Zapptax work?
- 4. What are the benefits for my customer?
- 5. Where can my customer find full details about how Zapptax works?
- 6. How does my customer know where to go and what to do at the airport or border?
- 7. How long does it take for my customer to get their refund?
- 8. Can my customer track their refund status?
- 9. I'm a retailer, what do I need to do?
- 10. In which countries can I offer tax-free shopping with Zapptax?
- 11. Which goods are eligible to tax-free shopping?
- 12. Can my customer get tax-free shopping from my e-commerce site?
- 13. Does my customer need to print their tax-free forms?
- 14. Does my customer need to spend at least €100 in my store in France to qualify for tax-free shopping?
- 15. Does my customer need to download the app for every store they shop in?
- 16. I’m part of a retail chain, and our group already uses a centralised tax-free operator. Can I still offer Zapptax to my customers?