Zapptax offers a simple, fast and rewarding experience for international shoppers:
They download the Zapptax app for free on their smartphone.
They snap a photo of the Zapptax invoice I provide and upload it via the app.
They validate their tax-free form at a customs kiosk (PABLO or DIVA) or with a customs officer.
Example of form validation at a PABLO electronic kiosk:
🔎 Once the form is validated, the VAT refund is processed by Zapptax within 2 to 3 weeks, depending on the refund method selected (bank account, card, PayPal...). Beyond ease of use, Zapptax offers some of the most competitive refund rates on the market. That means my international customers get more money back on every purchase.