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30. My customer doesn’t speak French and I’m having trouble explaining how tax-free shopping works, what can I do?

V Julie avatar
Written by V Julie
Updated over 2 weeks ago

No problem. Zapptax provides explanatory brochures, available in French and English, for customers.

The Zapptax customer support team is available 24/7, by phone, email, or through the chat built into the app, and they can assist customers in multiple languages.

Customers can also find detailed information in English on the Traveller section of the Zapptax website, in the FAQ section of the app, and through step-by-step tutorials that make the process even easier.

🇫🇷 France: +33 (0)1 78 90 04 42

🇧🇪 Belgium: +32 (0)2 880 59 12

🇪🇸 Spain: +34 910 607 358

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