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24. My customer is leaving the EU shortly after making their purchase, can Zapptax issue their tax-free form quickly?

V Julie avatar
Written by V Julie
Updated over 2 weeks ago

Yes.

Invoice validation times are very short, usually just a few minutes, even during busy periods.

Once the customer’s invoices are approved, their tax-free forms are generated automatically, usually within seconds.

No need to worry, the app records each customer’s departure date and time, and all invoices are processed accordingly to ensure the forms are ready on time.

If needed, for last-minute purchases or in case of an oversight, my customer can easily contact the Zapptax team via the in-app chat, phone, or email.

The team is used to handling urgent cases, even if the customer is already on their way to customs.

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